Question 1

What is CounterLux

Accepted Answer

Unfortunately NO,  The CounterLux product is a highly technical coatings that requires the use of high energy mercury vapour lamps to cure correctly.  Only our highly trained applicators are licensed to use this equipment.

Additionally, the surface preparation of the stone, the application of the product and the final polishing steps also require specialised equipment.

Question 2

Can I apply the CounterLux product myself?

Accepted Answer

Unfortunately NO,  The CounterLux product is a highly technical coatings that requires the use of high energy mercury vapour lamps to cure correctly.  Only our highly trained applicators are licensed to use this equipment.

Additionally, the surface preparation of the stone, the application of the product and the final polishing steps also require specialised equipment.

Question 3

After application, how soon can I use my benchtop?

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Manage FAQs” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 4

Will the CounterLux product scratch or chip?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 5

How do I clean and maintain my coated benchtop?

Accepted Answer